GovernorHub service disruption

Incident Report for GovernorHub

Resolved

This incident has been resolved.
Posted Feb 06, 2023 - 11:05 GMT

Monitoring

A fix has been implemented and we are monitoring the results. Users might still have trouble uploading documents - we're hoping this will be resolved ASAP.
Posted Feb 06, 2023 - 10:26 GMT

Update

We are continuing to work on a fix for this issue.
Posted Feb 06, 2023 - 09:19 GMT

Update

We are continuing to work on a fix for this issue.
Posted Feb 06, 2023 - 09:16 GMT

Identified

Users are experiencing issues with GovernorHub this morning, with some pages not loading and failures on uploading documents. We have identified the problem and are now working towards a solution.
Posted Feb 06, 2023 - 08:00 GMT
This incident affected: GovernorHub Website, GovernorHub iOS App, GovernorHub Android App, GovernorHub API, and GovernorHub Admin website.